You may see the captured transactions in your online account when you login to IKEA Family website or mobile app.
IKEA Family product offers are available at the IKEA store only. To enjoy the products at IKEA Family prices, please visit your IKEA store.
Kindly present your IKEA Family card to cahier to benefit from the exclusive IKEA Family discounts and offers.
Yes. Providing the product adheres to all regular IKEA return policies. Please present your IKEA Family card when making a purchase refund at Exchange and Returns.
I am an IKEA Family member, but have not received any offers through email or SMS. How could this be?
It could be your contact details are inaccurate and/or incomplete; or you may have selected <No> for all methods of communication. We suggest to review and update your profile information including your contact details.
We would like to notify you of our latest promotions and exclusive member events. However, you may login to your profile, and update your promotion notification preference. You may also email us directly to firstname.lastname@example.org
If you have sufficient IKEA FAMILY points, you can redeem for the IKEA FAMILY store vouchers at any of the in-store FAMILY kiosk. As we are moving towards a more efficient way for voucher redemption later this year, online redemptions are no longer available from 1 Jan 2018.
Learn how to redeem and print your vouchers here.
You may use the FAMILY vouchers for the purchase of furniture or home furnishing products in the IKEA store. Please note that vouchers may not be used at the IKEA Restaurant, Bistro, Swedish Food Market or services such as home delivery, installation/assembly, sewing, Gift Card purchases.
The vouchers are only valid for 3 months from the date of redemption, regardless of whether redemption using IKEA FAMILY points is done at the kiosk or online. The IKEA store is not responsible for replacing lost or expired vouchers.
KEA Family members enjoy exclusive discounts as well as offers at the restaurant. In addition to numerous chances to win valuable prizes and many activities and workshops to provide you with inspirational tips and ideas that help you achieve what you dream. Visit the IKEA Family page to learn more.